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Change ICICI Transaction Password through Mobile

Some time we may forget our ICICI transaction password. Its easy to change the transaction password.

Before proceeding , just login to ICICI Bank. Choose option SERVICE REQUEST.
icici service request.

Then Choose Transaction Password request.
On proceeding it may ask you to enter  debit card number for verification.
Then it will send you an SMS with 6 digit Number.
Its one time password generation number.
Note:Its not the password, but OTP generation number.Keep it and use when customer agent ask you.

1) Call the icici customer service using the mobile number which you liked to your ICICI Account.

below are the customer care numbers.

   Ahmedabad: 6630 9890
   Andhra Pradesh: 98495 78000
   Assam: 9954108000
   Bengaluru: 41131877
   Bhubaneshwar: 9938488000
   Bihar: 9934008000
   Chandigarh: 5055700
   Chattisgarh: 9893208000
   Chennai: 42088000
   Coimbatore: 4358000
   Cuttack: 9938488000
   Delhi: 41718000
   Delhi (Mobile): 9818178000
   Darjeeling: 9933008000
   Goa: 9890478000
   Gujarat: 9898278000
   Guwahati: 9954108000
   Haryana: 9896178000
   Himachal Pradesh: 9816608000
   Hyderabad: 23128000
   Indore: 4022005
   Jamshedpur: 9934008000
   Jharkand: 9934008000
   Karnataka : 9845578000
   Kerala : 9895478000
   Kochi: 9895478000
   Kolkata: 9831378000
   Lucknow: 9936218000
   Madhya Pradesh: 9893208000
   Maharashtra: 9890478000
   Mumbai: 28307777
   Orissa: 9938488000
   North East: 9862408000
   Patna: 9934008000
   Pune: 9890478000
   Punjab: 9815558000
   Rajasthan: 9829222292
   Ranchi: 9934008000
   Siliguri: 9933008000
   Tamil Nadu: 9894478000
   UP East: 9936218000
   UP West: 9897308000
   Uttaranchal: 9897308000
   West Bengal: 9933008000

2) Choose the Options as
1 (language)  1 (Banking)  1(internet Banking)

It will ask to enter your 16 digit Debit card number and Password.
Enter there.
After that wait for 5 second to hear the submenu options.

2   2   1   2 for Changing Transaction password.
(if you want to cahnge online login password choose 2211).

Lets Proceed for Changing transaction password with option 2212.

Then enter the 6 digit OTP (One time password) generation number. then customer agent will pick the call and tell him.
he will forward you to the appropriate menu. where it ask you to enter the 8 digit new number as new transaction password.
After this call, just go to you internet banking page.
Note: If your internet banking is logged in, just sign it out and after 3 minutes log in again.

It will show a window like below.
Change transaction password.
Note: you can't able to enter any of your existing old 3 transaction passwords. So choose new.

That's it. Enjoy.


  1. It was extremely useful.. You have provided the guidance better than the stupid ICICI website.. Thanks a lot..You saved my time.

    1. Thanks Anand.

      Yeah ICICI Service focuses only on extra service charges..

  2. Thanx... It was hugely helpful...

  3. Thank you so much for the information.

  4. thank u so much...

  5. Really its very useful to me

  6. No need to call if you are registered for mobile banking. there is an option 'instant transaction password generation' in the service requests. The process is very simple. You just have to authenticate your atm/debit card and enter an unique no sent to your mobile.

    1. Are you telling about ICICI iMobile APP Service Requests menu??

    2. no it is for online transaction password generation.

    3. Ya.. Correct Its for Online Transaction Password generation.

      The Case Where He/SHE can't able to access NET Banking Password also. Got it.

      But Thankx for the TIP about iMobile Requests Menu Password generation.

  7. Thank its really useful for me.